Privacy Policy

Bounce clear (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our email verification platform, or interact with our services.

By using bounce clear, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Information we collect

We collect information to provide better services, improve deliverability, and ensure a seamless user experience. The types of information we may collect include:

a. Personal information

When you create an account or contact us, we may collect personal details such as:

• Full name
• Email addres
• Company name
• Billing address
• Phone number
• Payment information (processed securely by third-party gateways)

b. Email list data

When you upload or connect your email lists for verification, bounce clear temporarily processes those email addresses to check validity, duplication, and status. We do not use, sell, or share your email lists with any third party. The uploaded data is encrypted and automatically deleted after verification completion or within the retention period defined below.

c. Usage data

We may collect technical information about your interaction with our platform, including:

• IP address
• Browser type and version
• Device type and operating system
• Date and time of access
• Pages visited and actions performed

d. Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze how you use our services. These technologies help us understand user behavior and improve our platform functionality.

You can control cookie settings through your browser preferences. However, disabling cookies may affect some features of our website and services.

2. How we use your information

We use collected information for legitimate business purposes, including but not limited to:

• Providing, maintaining, and improving our services
• Verifying uploaded email lists accurately
• Managing user accounts and billing
• Sending administrative messages, updates, and service notifications
• Responding to customer inquiries and support requests
• Preventing fraud, abuse, or unauthorized access
• Complying with legal obligations

We never send unsolicited emails to addresses uploaded for validation. All actions performed on your data are strictly limited to verification purposes.

3. Data processing and security

We implement industry-standard security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These include:

• SSL encryption during data transfer
• Data encryption at rest
• Firewall and access control protocols
• Continuous system monitoring

All uploaded lists are stored temporarily on secured servers and automatically purged after [30 days] or upon your request—whichever is earlier.

Our infrastructure is hosted with top-tier cloud providers that comply with ISO 27001, SOC 2, and GDPR standards.

4. Legal basis for processing (GDPR compliance)

For users in the European Economic Area (EEA), bounce clear processes personal data under one or more of the following legal bases:

• Contractual necessity: To perform the services you request.
• Legitimate interest: To improve platform performance and security.
• Legal obligation: To comply with applicable laws and regulations.
• Consent: When you opt in to marketing or communications.

You may withdraw your consent at any time by contacting us.

5. Data retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy.

• Email list data: Automatically deleted within [30 days] of verification.
• Account information: Retained as long as your account remains active.
• Billing records: Maintained for legal and accounting compliance.

Once the retention period expires, all data is securely deleted or anonymized.

6. Sharing and disclosure of information

We do not sell, trade, or rent users’ personal information. However, we may share limited data with trusted third parties under strict conditions:

• Service providers: For payment processing, cloud hosting, analytics, or customer support—bound by confidentiality agreements.
• Legal authorities: If required to comply with applicable law, regulation, or legal process.
• Business transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity under similar privacy obligations.

All third-party vendors are GDPR-compliant and follow data protection standards equivalent to ours.

7. Your data protection rights

Depending on your region, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request erasure of your personal data, subject to legal limits.
• Restriction: Request limits on how we process your information.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to specific processing activities such as marketing.

To exercise these rights, contact us at info@bounceclear.com We will respond within 30 days in compliance with applicable laws.

8. International data transfers

Your data may be processed and stored on servers located outside your country of residence. Wherever data is transferred, we ensure appropriate safeguards are in place—such as Standard Contractual Clauses (SCCs) or equivalent frameworks—to maintain compliance with GDPR and other privacy regulations.

9. Marketing and communication preferences

We may send you emails related to product updates, new features, or promotions. You can opt out of these communications anytime by clicking the “unsubscribe” link in our emails or by contacting us directly.

Please note that essential transactional or security-related messages cannot be opted out of, as they are part of our service operations.

10. Third-party links and integrations

Our website or platform may include links to third-party websites or integrations (e.g., CRMs, marketing tools, or APIs). We are not responsible for the privacy practices or content of such third parties.

Before sharing your data or using such integrations, we encourage you to review their respective privacy policies.

11. Children’s privacy

Bounce Clear is not intended for use by children under 16 years of age. We do not knowingly collect or store information from minors. If we become aware that a child has provided personal data, we will promptly delete it from our records.

12. Data breach notification

In the unlikely event of a data breach that may compromise your personal information, we will notify you and relevant authorities within legally mandated timelines, detailing the nature of the breach and mitigation steps taken.

13. Updates to this privacy policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any revisions will be posted on this page with an updated “Effective Date.”

Continued use of Bounce Clear after updates indicates your acknowledgment and acceptance of the revised terms.

14. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

Bounce Clear

Email: info@bounceclear.com

Phone: +1-309-278-0633 +1-872-444-3361